As an Admin, you are able to review, edit, and disable the notifications sent for various actions throughout the Academy. General Academy notifications are found in the Academy Workspace, reflecting their specific focus — the Academy Admin, Training Admin, or Development Admin spaces.
Note:
You can preview every notification, but not all notifications are editable.
Academy Administrator Notifications
Navigation: UKG Learning > Academy Workspace > Academy Admin > Academy Settings > Notifications > Academy > General
| Notification | Default Recipient | Purpose | Editable / In-app |
|
Imported user summary report |
Academy Admin who initiated the import |
Alert the administrator when the user import process is complete. |
Yes / Yes |
|
You got a message from [Academy name] |
Selected recipient |
Alert the recipient when they have a message from the academy. |
Yes / No |
|
[Academy's Administrator] has added you to [Academy name] |
Selected recipient |
Alert the recipient when the academy administrator adds them to the academy. The email includes a Login Now button. |
Yes / No |
|
You are now an Admin of [Academy name] |
Selected recipient |
Alert the recipient when the academy administrator makes them an administrator of the academy. |
Yes / No |
|
You are now a Training Manager of [Academy name] |
Selected recipient |
Alert the recipient when the academy administrator makes them an academy Training Manager. |
Yes / No |
|
You are now a Professional Instructor of [Academy name] |
Selected recipient |
Alert the recipient when the academy administrator makes them an academy Professional Instructor. |
Yes / No |
|
New comment on an academy wall post you are involved |
|
Alert the recipient to activity on a wall post they are involved in. The email includes a “Reply Now” button. |
Yes / Yes |
| Notification about locked out user | Academy Admins | Alert the Academy Administrators when a user is locked out of their academy account due to multiple unsuccessful login attempts | No |
|
New Wall Post Request |
Academy Admins |
Alert the Administrator when a user makes a post to the academy wall which requires approval. |
No / No |
|
Status Change in Wall Post Request |
Employee who posted to the wall |
Alert the poster when their wall post is approved. |
No / No |
|
New comment on your academy wall post |
User who made the post |
Alert that poster when someone comments on their post. Note: |
Yes / Yes |
|
New post on the academy wall |
Academy admins |
Alert the administrator when someone posts on the Academy wall |
Yes / No |
|
Notification when a job is added to an employee |
Selected recipient |
Alert the recipient when they are assigned a new job and what the permissions are for that job. |
Yes / Yes |
|
Notification when an employee is added to an (above) unit |
Selected recipient |
Alert the recipient when they are added to an (Above) Unit. |
Yes / Yes |
|
Deactivated user summary report |
Admin/Manager who initiated the deactivation |
Alert the recipient when the deactivation process is complete. |
No / No |
|
Preferred Timezone Update |
Selected recipient |
Alert the recipient when their preferred time zone is changed. |
Νο / Νο |
|
Notification when an employee is added to [Academy Name] |
Admins |
Alert the recipient about users recently added to the Academy. |
Yes / No |
| Your preferred content language has been updated |
The users whose language(s) are updated (not when self-changing in the user my profile) |
Alert the user when the preferred content language is changed by an administrator. |
Yes / No |
| Your academy is going to be deleted in 10 days |
Admins |
Alert academy administrators when an academy is about to expire and will be deleted. |
|
| Notification when an employee is deactivated |
Employee who was deactivated |
Alert the user their account is deactivated. |
Yes / No |
| Notification about limited course access |
Academy Admins |
Alert the Admins about which Managers made “Limit Access” changes to which courses. |
No / No |
Training Administrator Notifications
Navigation: UKG Learning > Academy Workspace > Training Admin > Academy Settings > Notifications > Academy > General
| Notification | Recipient | Purpose | Editable / In-app |
| Failed all exam attempts |
|
Alert the exam creator if a user fails all attempts for an exam. | Yes |
|
New Content Publishing Request |
Academy Admins |
Alert the Academy Admins and Content Managers when a user uploads new content in the Academy library that is pending approval. |
No / No |
|
Status Change in Content Publishing Request |
Content Uploader |
Alert the content uploader when an administrator or content manager approves their material. |
No / No |
| [User's full name] awarded you a badge on [Academy name] | Selected recipient | Alert the user when a badge is awarded. | Yes |
| [Academy Admin] accepted/declined your credits | Selected recipient | Alert when an administrator accepts/declines their requested credits. | No |
| New comment on Library Content |
|
Alert the recipient to a new comment on their library content Note: |
Yes |
| Content shared from [Academy Name] | Selected recipient | Alert the recipient when content is shared with them | Yes |
| New External Credits Request | Admins | Alert Academy Admins when learners add external credits requiring approvals. | Yes |
Development Administrator Notifications
Navigation: UKG Learning > Academy Workspace > Development Admin > Academy Settings > Notifications > Academy > General
| Notification | Recipient | Purpose | Editable / In-app |
| Request Assessment | Selected recipient | Alert a user when the have pending learner assessment requests. The email includes the assessment date and its due date | No |