Schedule Email Notifications for a Course

As an Administrator, you have the option to set up scheduled notifications for specific courses.

Note:
Before making edits to a course, all notifications default to its correlating Academy settings. You must make an edit specifically to this course, not at the academy level.

Navigation: UKG Learning > Academy Workspace > Training Admin > Manage Training > Courses

  1. Locate and select the course.
  2. In the Course Panel, select Notifications.
  3. Select Reminders

The following course notifications are available:

NotificationRecipientPurpose
A course certificate expires soonEmployee/Course Assignor/Unit Manager/Assistant Unit Manager/Dropout UserTo remind the employee that the course certification that will expire soon
A course certificate has expiredEnrolled User/Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Direct Assistant Head of Above/Dropout UserTo remind the employee that the course certification has expired
Learners recently completed a courseCourse Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Assistant Direct Head of AboveTo inform the manager about the employees who have completed a course
Your course is due soonEmployeeTo remind the employee about the course due date
Course due dates were missedEmployee/Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Direct Assistant Head of Above

To inform:

- the employee that they failed to complete a course within its due date

- the manager about the employees who failed to complete a course within its due date

Learners haven't completed a course that's due soonCourse Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Direct Assistant Head of AboveTo inform the manager about the employees who haven't completed a course with a due date

Note:
These notifications are set up on a per-course basis and override any Academy settings.


At the bottom of each notification there is the Restore Academy Defaults button to restore the notification to its default Academy-level setting.

Both the academy's scheduled notifications and course scheduled notification offer a cadence:

  • Select With Frequency to set daily/weekly/monthly reminders.
  • Select With Reminders to add up to 12 reminders within your scheduled notifications.

 

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