The Learning solution allows you to send and receive messages from other academy members, and receive course, learning path, and academy announcements.
View Messages
When you receive a private message or an announcement, a number appears next to the envelope icon in the upper navigation bar indicating the number of messages received. Select the envelope icon to view and respond to messages.
In the Inbox, view a message by selecting its subject.
You can Archive, Delete, Mark Read, or Mark Unread one or multiple messages. Select the checkbox by the message(s) and select the button for the action you want to perform. Sort messages by Newest or Oldest using the drop-down list.
Send Messages
To create a new message:
- Select the Create Message button.
- Enter the desired recipients, the subject, and the body of your message.
- When done, select the Send button.
To respond to a message you receive:
- Select the message by subject.
- Enter your message in the text field.
- Select the Reply button.
Automated Response
The Learning solution can be configured to send an automated response to any message received while you are away.
- Select the Automated Response tab.
- Move the toggle for Automated Response to yes.
- Enter a date for the first day to start using the automated response.
- (Optional) Select the checkbox and enter a date for the last day to use the automated response.
- Enter a subject and your message.
- Select the Save button.
Note:
If a user sends you several messages, this automated response is sent once every four days at most.
Privacy Settings
Each person in your academy can choose if they want to receive personal messages. If someone has these settings turned off, they cannot be sent a personal message and are not available as a recipient.
This option is controlled in your personal settings.
Navigation: UKG Learning > My Avatar > Settings > View Privacy and Preferences > Privacy Settings
- Locate the Who Can Interact With You section.
- At the Send You Messages drop-down, select Everyone (default), Friends, or Only Me. A pop-up notification appears confirming the change and your selection is updated automatically.
Note:
If you are part of multiple academies, these settings are configured separately for each academy.