Notifications for Courses No Longer in Your Subscription Package

You may continue to receive notifications for a course that was previously included in a subscription package, even after the course is removed from that package. This is expected behavior.

Explanation

When a course is removed from a subscription package, users who were already assigned to the course remain enrolled. This ensures that in-progress training is not interrupted.

As a result:

  • The course continues to appear on your My Training page.

  • You continue to receive relevant notifications, such as due date reminders.

  • You receive a certificate upon completion, if applicable.

Removing a course from a subscription package does not automatically unassign users who are already enrolled.

My Training vs. Reporting Dashboard

  • My Training displays all courses you are enrolled in, regardless of whether they are still part of a subscription package.
  • Reporting Dashboard displays only courses that are currently included in a subscription package. This applies specifically to external courses.
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