Use case
You can enhance custom notifications by allowing recipients to sync events directly to their Google or Outlook calendars. To enable this functionality, add the following variables to your notification template:
@SYNC_GOOGLE_CALENDAR_URL@@SYNC_OUTLOOK_CALENDAR_URL@
Hover over the variable names in the editor to confirm the correct syntax.
This article explains how to correctly configure these variables so they generate functional links in email notifications.
Example: @SYNC_OUTLOOK_CALENDAR_URL@
When you add a calendar sync variable as plain text, the system does not convert it into a clickable link. To ensure recipients receive a functional link, use one of the following methods.
Option 1: Add the variable as a hyperlink
Use this method to convert text into a clickable calendar sync link.
In the notification editor, highlight the text you want to convert into a link (for example, Add to Outlook Calendar).
Select the Link icon in the toolbar.
In the pop-up window, complete the following fields:
Display Text: Add to Outlook Calendar (or your preferred label)
URL:
@SYNC_OUTLOOK_CALENDAR_URL@
Select OK.
The final email includes a clickable link that opens the Outlook calendar sync prompt.
Option 2: Add the variable as a button
Use this method to insert the sync link as a button.
Select Add variable > Add button in email.
Double-click the Button Text hyperlink.
In the pop-up window, complete the following fields:
Display Text: Enter your preferred label (for example, Sync to Outlook)
URL:
@SYNC_OUTLOOK_CALENDAR_URL@
Save your changes.
The final email includes a clickable button that allows recipients to sync the event with their Outlook calendar.
Note:
To create a Google Calendar sync link, follow the same steps using:
@SYNC_GOOGLE_CALENDAR_URL@