Failed exam attempts are not always available for reporting after a course is reassigned. This article outlines when attempt data is retained and when it is not, so you can determine whether it can be exported.
Scenario: limited exam attempts
Consider a course exam that allows a maximum of two attempts. If a learner fails both attempts, the system automatically reassigns the course immediately after the second failed attempt.
What happens to the failed exam attempts
If the learner completed the course before being reassigned:
- The system retains exam attempts
- You can review attempts in:
- Past Completions on the learner's dashboard
- Available reports
If the learner did not complete the course before being reassigned:
- The system does not retain exam attempts
- Failed attempts are not available in reports
- You cannot export this data
Key takeaway
You cannot export failed exam attempts if the learner did not complete the course before it was reassigned.