Overview
When adding new employees to your academy in UKG Learning, it’s important to follow a few key steps to ensure they are properly associated with your company and appear as expected within your structure.
Before you begin
Have the following information ready:
- Valid employee email addresses
- Assigned organizational unit (Above Unit or Unit)
Ensure employees are added correctly
Navigation: UKG Learning > Academy Workspace > Academy Admin > Organization > Manage Team Members
- Verify email addresses: Verify email addresses before inviting or uploading users. Incorrect or improperly formatted email addresses can prevent users from being added successfully.
- Assign organization units: Assign each employee to an organization unit to ensure they appear in the correct structure. For more information, refer to the Assign (Above) Units to Academy Members article.
- Confirm units during user creation: When creating users manually or through a bulk upload, assign an Above Unit or Unit using the available field. You can assign one Unit or Above Unit per user during this process.
Important
Include unit information to ensure employees are correctly linked to their respective departments or locations within your organization.