Monitoring your organization’s compliance helps you track progress and identify gaps. The Compliance Dashboard includes key metrics to support this analysis.
If you notice a difference between the percentage on the Compliance gauge and the Average Compliance Rate, you may wonder which value to use.
This topic explains how each metric works so you can interpret your compliance data accurately.
Understand the difference between metrics
On the Compliance Dashboard, the Compliance gauge and the Average Compliance Rate may display different percentages.
For example, the Compliance gauge may display 4%, while the Average Compliance Rate displays 21%.
These values do not conflict. Each metric measures a different aspect of compliance.
Interpret the compliance gauge
The Compliance gauge shows the percentage of employees who completed all required compliance courses.
This metric is strict. An employee must complete every required course to be counted as compliant.
For example, a value of 4% means that 4% of enrolled employees completed all assigned compliance training. In this case, 1 out of 25 employees is fully compliant.
The system calculates this percentage using the following formula:
Compliant employees ÷ total enrolled employees × 100
Example:
1 ÷ 25 = 0.04 → 0.04 × 100 = 4%
Interpret the Average Compliance Rate
The Average Compliance Rate shows overall progress across compliance training.
This metric reflects the average completion percentage for all employees across all compliance courses.
For example, a value of 21% means employees completed 21% of the required training on average. This value may be higher than the Compliance gauge because employees may start courses without completing all requirements.
Use both metrics together
Review both metrics to understand compliance performance:
- The Average Compliance Rate shows progress and activity
- The Compliance gauge shows how many employees met all requirements
Use both values to evaluate progress and identify where additional training is needed.