When you archive a course, certificate settings and notification rules may still affect learners. Certificates follow specific rules for expiration, reassignment, and notifications. These settings continue to apply even after a course is archived unless you update them.
Understand the impact of archiving on certificates
Archiving a course removes auto-assignment rules and stops new assignments and certifications. However, if a certificate is set to expire after a specific period and reassign upon expiration, learners may continue to receive notifications.
Update certificate expiration settings
Navigation: UKG Learning > Academy Workspace > Training Admin > Manage Training > Courses > select a course > Edit general info
To stop certificate expiration and related notifications:
- Set the certificate expiration period to a specific value (for example, 12 months).
- Save the changes.
- Set the expiration period to 0 months.
- Select Recalculate Expiration.
This recalculates existing certificates so they do not expire.
Important:
If the course is archived, you must unarchive it before updating certificate settings. After saving your changes, archive the course again.
Archiving a course does not stop notifications from existing certificates. To stop notifications, update certificate expiration settings.
FAQs
What happens to notifications when a course is archived?
Archiving removes auto-assignment rules but does not stop notifications tied to existing certificates.
Can I stop reassignment notifications permanently?
Yes. Set the expiration period to 0 months and recalculate expiration.
Can I update certificate settings after a course is archived?
Yes. Unarchive the course, update the settings, and then archive the course again.